Terms & Conditions
rosliscard.com
These terms govern your access to and use of our exclusive membership platform and services.
These Terms & Conditions (“Terms”) govern your access to and use of rosliscard.com and all associated services including Roslis Card membership and ecommerce offerings.
Legal Entity and Contact
RoslisCard.com is operated by ROSLIS RETAIL PRIVATE LIMITED
Registered Office
430/B, Cherukulanji PO, Ranni, Pathanamthitta, Kerala 689673
Contact Email
care@rosliscard.comUser Account and Eligibility
- Only registered users with an approved Roslis Card account can access services.
- Accurate personal information must be provided.
Roslis Card Membership
Application
All card applications are subject to internal review and approval.
Activation
Card is activated upon approval. If rejected, full fee is refunded.
Maintenance
Cardholders must purchase one Limited Edition product each month to keep the card active.
Validity
Premium and Gold cards are lifetime. Platinum card requires annual renewal (waived with one yearly Signature Collection purchase).
Refunds
No refunds are issued post-approval. If we reject the application, a 100% refund is processed.
Transfers
Cards are non-transferable but may be purchased on behalf of others.
Product Sales and Ecommerce
Custom Fit Policy
All products are made to your selected size. Please ensure accurate size selection.
Return Policy
Returns are only accepted for damaged items, with a continuous unboxing video showing the sealed package and damage.
Cancellations
Orders cannot be cancelled once placed.
Delivery
Fulfilled via third-party logistics. Tracking is available on our website.
Payments and Pricing
- Prices are inclusive of applicable taxes.
- EMI options are available through partner credit card providers.
- Payments are processed via Razorpay and Cashfree.
Intellectual Property
All content, designs, and brand elements are owned by Roslis Retail Pvt Ltd, even if user-submitted and accepted.
Limitations of Liability
- We are not responsible for delays caused by logistics providers or natural events.
- Fit issues due to user error are not eligible for return.
- Standard warranty applies for material or stitching defects, excluding user-inflicted damage.
Dispute Resolution
- All disputes will first be resolved via arbitration.
- If unresolved, jurisdiction is exclusively with Ernakulam Court, Kerala.
Changes to Terms
We reserve the right to update these Terms. Changes will be posted on the site and take effect immediately.
By using this site, you agree to these Terms and our Privacy Policy.